30 March 2022

This e-lert provides important information to assist New South Wales in-home and community aged care providers to support their workforce to access COVID-19 booster vaccinations.

New resources to support workforce COVID-19 booster vaccination

Please distribute the fact sheet for workers to your workforce which explains how workers can access a priority COVID-19 booster vaccination. This fact sheet is available in 20 languages.

Please also find attached three posters you are encouraged to print and display in your service’s staff areas to promote the importance of being up to date with your COVID-19 vaccinations, including booster doses.

COVID-19 boosters required for workers from 12 April 2022

As directed by NSW Health, from 12 April 2022 in-home and community aged care workers must be appropriately vaccinated to work for your service.


A person is appropriately vaccinated if:


  • the person has received at least 3 doses of a COVID-19 vaccine, or
  • the person:
    • has received 2 doses of a COVID-19 vaccine, and
    • it is not after the later of the following—
      • 12 April 2022,
      • 6 weeks from the due date for the person’s third dose of a COVID-19 vaccine.


The due date for a person’s third dose of a COVID-19 vaccine is the day that is 13 weeks after the person received the second dose of a COVID-19 vaccine


As an in-home and community aged care provider you are responsible for ensuring that anyone who works for you on or after 12 April 2022 is appropriately vaccinated. You are also required to record and report the vaccination status of your workers.


You can assist your workers to become appropriately vaccinated, including booster doses, by:


  • ensuring your workers are aware of mandatory COVID-19 vaccination requirements in NSW
  • providing information on how to book vaccinations
  • providing information on vaccination options, including the vaccines available, contraindications and medical exemptions
  • providing information in languages other than English
  • display the posters attached to this elert in break out areas
  • ensuring your workers are able to access bookings, including during work hours if required.


All in-home and community aged care providers must report each Tuesday on the COVID-19 vaccination status, including booster doses, of workers via the My Aged Care provider portal.


Providers that allow workers who are not appropriately vaccinated to work on or after 12 April 2022 may be referred to the Aged Care Quality and Safety Commission or relevant state authority for action.

How your workers can get a priority booster dose

Workers who are yet to receive a COVID-19 booster dose can organise for a priority booster dose through the following channels:

·       NSW vaccination clinics

·       Primary care providers including GPs and community pharmacies.

Workers can also call the dedicated COVID-19 Helpline on 1800 020 080 (select option 4) for any questions about vaccination and for assistance on how to book an appointment.

Stay up to date

To stay informed about the vaccine program for aged care, you can:


 content by

COVID-19 Vaccine Aged Care

Department of Health

After your COVID-19 vaccination
COVID‑19 vaccine side effects
After receiving any vaccine, you may experience minor side effects. Most side effects are mild and last no more than a few days. Common reactions to COVID-19 vaccinations include:
You can use the COVID‑19 vaccine side effects symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.
Who to contact
You can ask your doctor for specific advice about side effects.
If you think a COVID-19 vaccine has caused a side effect, you can report it. Reports of suspected side effects help the TGA monitor COVID-19 vaccine safety.
Your vaccination clinic can report side effects to the Therapeutic Goods Administration your behalf, or you can report your side effects yourself. Visit the TGA website to find out how.
Post vaccination resources
The Department of Health has developed resources about what you can expect after your vaccination. You can access these resources at the Department of Health website.
Translated versions of these resources are available as well as Easy Read versions.
More information
After your COVID-19 vaccination, it is important that you continue to protect those around you by:
  • washing your hands regularly with soap and water
  • keeping 1.5m from others
  • making sure the COVIDSafe app is active on your phone
  • staying informed about local restrictions
Leave a reply